I believe customer service is just as important as the artwork you recieve. I've been in business for over 20 years and take great care in packaging each order. You can see reviews about shipping and the quality of my work here:
https://www.etsy.com/shop/katiediditglass?ref=seller-platform-mcnav
Everything is packaged with biodegradable packing peanuts along with a handwritten thank you note on plantable seed paper.
If your purchase is a gift I'd be more than glad to include a personal note from you with the package. Just contact me with your note to recipient.